What shipping do you offer?

We send all post via Royal Mail delivery. This can be selected at checkout. Please see our shipping page for more details about this.

Do you ship Internationally?

Yes we do. Please see the list of countries we currently ship to here. If your country is not on the list - please email info@jolie-beauty.co.uk as we may be able to request a courier for you. We do not ship to China.

Do you need social influencers/promoters?

If you want to work with us, then we sometimes collaborate with beauty bloggers and YouTubers. Please email info@jolie-beauty.co.uk to see if you fit our promoter criteria.

Do you have an affiliate scheme?

If you love our products and want to shout about them to the world, great! You can apply for our affiliate program here.

Are all your products vegan & cruelty free?

All of our products are cruelty free. We do not test on animals, have others test on our behalf, or sell into countries where animal testing is mandatory. We are endeavouring to make as many products as we can vegan friendly too.

Are your products safe if not tested on animals?

Our products go through rigorous testing in labs to comply with UK & EU law. Resulting in a complete CSPR safety report. MSDS is available upon request.

Do you have a physical store?

No, we are an online only store at the moment.

Are your products shipped from the UK?

Yes, we have a UK based warehouse. Meaning we can provide Next Working Day Delivery on most items (that aren't on pre-order) in the UK.

What are your brush handles made from?

Handles may differ from style to style. Though usually wood or plastic, see the product descriptions where you can find out this information.

Do you accept returns? 

We accept returns if the product is completely unused, sealed and untampered with in any way. Or if a fault is reported within 14 days. See our full returns policy here.